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The economy has swung Canadian companies back and forth in recent years, says Western Surety's President and CEO Scott Donald.

For Western Surety in 2011, he says the pendulum has swung strongly to the positive.

"In the recent past, we've gone from a good year, to a very disappointing year in recent memory and in 2011 back to one of the best ever."

"This year claims have significantly decreased and we've enjoyed close to break even revenue including record amounts of 'new account' premium."

"We've had to increase staff, and we've also seen the first transfer of an employee from the Regina head office to our growing Toronto location."

"Throughout all this, our brokers have been great to work with. They supply value-added services that really help us perform better."

"When the brokers update files in a timely manner, promote underwriting meetings with clients often supplemented by visits to the construction job sites and are proactive on conducting analysis of financial statements prior to submission to us – these services make a big difference!

"We owe our brokers a sincere 'thank you' for their support throughout 2011.

The future for 2012, he says, is uncertain, but positive: "We're proceeding cautiously, but I'm moderately optimistic."

"On behalf of the entire staff of Western Surety, I would like to extend best wishes to you and your families for a Merry Christmas and a Happy and Healthy New Year."

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Each Christmas, brokers receive a note from Western Surety letting them know that the firm is supporting a charity instead of sending gifts. This year, a random draw among all employees was held to select an individual to decide which charity. Clerical Supervisor Joanne Gartner won, and her pick for this Christmas is the Salvation Army.

 

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